Frequently Asked Questions
Giveaway FAQ
How does the giveaway work?
Each active subscriber of our service is automatically entered into both our Monthly
Giveaway and the Annual Grand Prize Draw. No extra step required.
- 100 entries per month for the Monthly Giveaway Entries reset each month.
- 100 entries per month toward the Annual Giveaway Entries reset after each annual draw.
Example: Stay subscribed for 6 months = 600 entries for the annual draw.
No purchase necessary. See Official Rules for details.
What can I win?
Each giveaway is announced on our platform or social media. Follow us to stay
updated:
- TikTok
Do I need to make a purchase to enter?
No purchase necessary. See Official Rules for details.
How do I know if I’ve won?
Winners are selected randomly and contacted by email and phone. We also announce winners on our website and social media within 7 business days of the draw.
Can I cancel and still keep my entries?
Yes. Entries earned during an active subscription to our platform services will remain valid even if you cancel afterward. However, entries will stop accumulating for the annual giveaway and you will no longer receive entries for future monthly giveaways.
See official Terms and Conditions for the cancellation policy.
Are Uone’s giveaways legal and legitimate?
Yes, our giveaways comply with both Canadian and U.S. laws and regulations.
We partner with a third-party sweepstakes administrator to ensure full legal
compliance and transparency.
Who is eligible to enter the giveaways?
Eligibility varies depending on the specific giveaway.
Please refer to the official rules of each giveaway for full eligibility
Do you deliver prizes across Canada and the US?
Yes. Monthly giveaways are shipped or delivered free of charge anywhere in Canada and the US. Remote areas may require alternate arrangements with the winner. Annual Giveaway prizes must be picked up by the winner. See official rules for details.
Coupons & Deals FAQ
What deals do I get with my subscription?
Your Uone subscription includes:
- Access to exclusive local and national coupons
- Automatic entry to giveaways
Are the discounts online or in-store?
We offer both:
- Online-only codes for websites and apps
- Mobile-friendly in-store coupons
How often are new deals added?
Deals are added by businesses whenever they post a new offer. Keep an eye on the platform so you don’t miss out!
How do I redeem a coupon?
If you are subscribed, you will get access to the unique promo code which will be required by the merchant for online or in-person purchase. Simply add it to your favorites, then use the promo code for online purchases on the merchant’s website or show your download or printout to the merchant in store.
What if a coupon doesn’t work?
Contact us directly from your account or contact form. We will:
- Verify the issue
- Contact the business on your behalf
- Provide a replacement or alternate deal if needed
Can I suggest a business or deal to feature?
Yes. Use our Deal Suggestion Form to recommend businesses, brands, or categories you’d like to see.
Account & Billing FAQ
How much does Uone cost?
- Monthly Plan: $9.99/month
- Annual Plan: $99/year (Save 17%)
Both plans include full access to all deals and automatic giveaway entries.
Can I cancel anytime?
Yes. You can cancel from your user dashboard anytime. Your membership remains active until the end of your billing period. See official Terms and Conditions for details.
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